Tips to avoid travel scam
Thursday, July 29th, 2010When we book our holidays through a registered travel agency and tour operator we are very careful to read than the super mega comfort that lie ahead, including our rights. Read the contract carefully before signing and keep the catalog which describes our accommodation.
Read the contract carefully will help us to inspect every clause in and act accordingly (eg in cases of special burdens borne by the customer or total relief from any liability of the organizer).
In particular make sure the contract clearly shows the characteristics of travel costs, the amount of any advance, services included and how the right of withdrawal. Once the reservation is made and read the package will no longer be possible changes in cost.
The exception is the change in transport costs, fuel, exchange rates or other taxes and possible (eg on the boarding or disembarking). In any case, no change can occur within 20 days before departure and if this exceeds 10%, the customer may cancel your reservation without any additional cost, even regain the deposit.
The right of withdrawal may be exercised if, after booking, changes occur in the general conditions and must be disclosed to a maximum of two days.
Very important in cases of non-correspondence between theory and practice is timely. If the system does not respond to our needs, being significantly dissimilar from the catalog, you must complain in writing to the appropriate person who will provide an adequate alternative.
In support of its claim would be useful to provide a detailed demonstration, then photos, tickets, receipts, and do not forget to take contact details of other tourists in the same conditions, potential witnesses. All items in our favor in any legal action against fraud incurred.